Terms of service

1. TERMS & CONDITIONS

Last updated: 5/21/2025

Welcome to Lucky Lychee Collectibles! By using our website, you agree to the following terms and conditions.

1. Use of Website
You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, others.

2. Intellectual Property
All content on this website (text, images, logos, designs) is the property of Lucky Lychee Collectibles and may not be copied, reused, or redistributed without permission.

3. Pricing & Availability
We reserve the right to change product prices or availability without notice. Errors in listings may be corrected at any time.

4. Limitation of Liability
We are not liable for any loss or damage arising from the use of this website or its products.

5. Governing Law
These terms are governed by the laws of Florida, USA

2. PRIVACY POLICY

Last updated: 5/21/2025
Your privacy is important to us. This policy explains how Lucky Lychee Collectibles collects, uses, and protects your personal data.

1. What We Collect
- Name, email address, shipping/billing address, payment info
- Device and browser information
- Behavior on our site (via cookies)

2. How We Use It
- To process and deliver your order
- To respond to customer service requests
- For marketing (only with your consent)

3. Cookies
We use cookies to improve your browsing experience. For more info, see our [Cookie Policy].

4. Third-Party Services
We may share info with services like payment processors, shipping carriers, or email tools.

5. Your Rights
You can request access, changes, or deletion of your data by contacting us at luckylycheecollectibles@gmail.com.

3. COOKIE POLICY

We use cookies to improve our website and personalize your experience.

Types of Cookies:
- Necessary: Required for basic functions like shopping cart and checkout.
- Analytics: Help us understand site usage (e.g., Google Analytics).
- Marketing: Used to serve ads based on browsing history.

By continuing to browse, you accept our use of cookies. You may manage preferences in your browser or via our cookie banner.

4. RETURN & REFUND POLICY

- Mass productions can sometimes lead to flaws in the product. We are not responsible for manufacturer's defects.
- All sales are final.
- By purchasing from our store you acknowledge our terms and agree to our seller's statement/ buyer's agreement.

- Some instances may occur where a customer qualifies for a refund, subject to Lucky Lychee Collectible's discretion. Please email luckylycheecollectibles@gmail.com for further questions.

5. SHIPPING POLICY

We currently ONLY ship to the United States of America. Please stay tuned for future regions!

Shipping Times:
Orders are processed within 1-3 business days. Delivery typically takes 3-7 business days.

Shipping Rates:
Calculated at checkout or based on weight/destination.

Lost or Damaged Items:
Contact us if your order hasn't arrived within 3 days or arrives damaged. Lost or Damaged orders will be subject to Lucky Lychee Collectible's discretion for possible refund. Please note that Lucky Lychee Collectibles does not take responsibility for the package after it has been shipped out, but we will try our best to help locate or remediate any problems, should they arise.

6. ACCESSIBILITY STATEMENT

Lucky Lychee Collectibles is committed to making our website accessible to any and all users.

We strive to comply with WCAG 2.1 AA standards and regularly test our site with accessibility tools.

If you experience any difficulty or have an idea on how we can make our website easier for you to use, please contact us at luckylycheecollectibles@gmail.com.

7. COPYRIGHT NOTICE

Independent Reseller Disclaimer:

Lucky Lychee Collectibles is an independent reseller. We are not authorized distributors or affiliates of any brand or product sold on luckylycheeco.com. All trademarks, brand names, logos, and etc. are the property of their respective owners.

8. PRODUCT SAFETY DISCLAIMER

⚠️ Disclaimer: ALL of our products may contain small parts and are not suitable for children under 15 years. These items are intended for decorative or adult use only. By purchasing and using our website, you acknowledge responsibility for safe use.